Last Updated on January, 01,2026
This Privacy Policy ("Policy") explains how dKilo, Inc. ("we", "us", "our", or "dKilo") collects, uses, discloses, stores, protects, and otherwise processes your personal information when you visit our website at www.dkilo.com (and any subdomains or related pages) (the "Site"), interact with our services, or contact us.
We are committed to protecting your privacy in compliance with applicable data protection laws, including Egypt's Personal Data Protection Law No. 151 of 2020 (PDPL Egypt), the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL KSA), the United Arab Emirates' Federal Decree-Law No. 45/2021 on the Protection of Personal Data, and relevant international standards. This Policy applies to personal data (any information relating to an identified or identifiable individual) we process as a data controller.
By accessing or using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.
We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated Policy will be posted here with a revised Effective Date. Your continued use of the Site after changes constitutes acceptance. We encourage you to review this Policy periodically.
1. Information We Collect
We collect limited personal information, primarily to respond to inquiries and improve the Site. Types include:
Information You Provide Directly
Contact details (e.g., name, email address, phone number, company name, job title) when you submit inquiries via contact forms, email (e.g., hello@dkilo.com), or other communications.
Any additional details you voluntarily share (e.g., project requirements, feedback, or business information in messages).
Automatically Collected Information
Device and usage data: IP address, browser type/version, operating system, device identifiers, pages viewed, time/date of access, referral/exit pages, and interaction data (e.g., clicks, scrolls).
Cookies and similar technologies: We may use essential cookies for Site functionality and analytics cookies (e.g., via third-party tools) to understand usage patterns. See our [Cookie Notice – add if separate] for details.
Location data: Coarse location inferred from IP address (country/region level); we do not collect precise geolocation without consent.
Information from Other Sources
We do not typically receive personal data from third parties, except possibly aggregated analytics from service providers (e.g., hosting or analytics tools) or public sources where relevant to business inquiries.
We do not collect sensitive personal data (e.g., racial/ethnic origin, health, religious beliefs, financial details) unless voluntarily provided in an inquiry (in which case, process only as necessary and with care).
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
Responding to inquiries, providing information about our services (AdTech, AI-driven marketing, media infrastructure, visibility solutions, etc.), and facilitating potential business relationships.
Operating, maintaining, and improving the Site (e.g., analyzing usage to enhance content and functionality).
Communicating with you (e.g., responding to messages, sending service updates if requested).
Ensuring Site security, preventing fraud/abuse, and complying with legal obligations.
Aggregating/anonymizing data for internal analytics, reporting, or service development (non-personal).
Legal bases (where applicable):
Performance of a contract or pre-contractual steps (e.g., responding to service inquiries).
Legitimate interests (e.g., Site improvement, security).
Consent (e.g., for non-essential cookies or optional communications).
Legal compliance.
We do not use your data for automated decision-making with legal effects or profiling beyond basic analytics.
3. Sharing and Disclosure of Information
We do not sell personal data. We may share information in limited circumstances:
With service providers (e.g., hosting, analytics, email tools) who act as processors under strict contracts requiring data protection.
With affiliates or partners in Egypt, Saudi Arabia, UAE, or elsewhere for business operations (with safeguards).
To comply with legal obligations, respond to lawful requests, protect rights/safety, or enforce agreements.
In connection with business transfers (e.g., merger/acquisition), with notice where required.
4. International Data Transfers
As an international business, data may be transferred to and processed in countries outside your location (e.g., Egypt, Saudi Arabia, cloud servers in other jurisdictions). We ensure appropriate safeguards (e.g., standard contractual clauses, adequacy decisions, or binding corporate rules where applicable) to protect transfers in line with applicable laws.
5. Data Security
We implement reasonable administrative, technical, and physical measures to protect personal data from unauthorized access, loss, misuse, or alteration (e.g., encryption where appropriate, access controls, secure hosting). However, no system is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain personal data only as long as necessary for the purposes collected (e.g., inquiry response and follow-up) or to meet legal obligations. Contact form data is typically retained for up to 24 months unless longer retention is required (e.g., for disputes). Aggregated/anonymized data may be kept indefinitely.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights including:
Access to your personal data.
Correction of inaccurate data.
Deletion/erasure (subject to legal exceptions).
Restriction of processing.
Objection to processing (e.g., for legitimate interests).
Withdrawal of consent (where consent is the basis).
Data portability (in some cases).
To exercise rights, contact us at hello@dkilo.com with sufficient details for verification. We respond within legally required timeframes (e.g., 30-45 days under relevant laws). You may also lodge complaints with supervisory authorities (e.g., Egypt's Data Protection Center, Saudi Arabia's SDAIA, UAE's relevant authorities).
8. Cookies and Tracking Technologies
We use essential cookies for Site operation and may use analytics cookies. You can manage preferences via browser settings or our consent banner (if implemented). Disabling cookies may limit functionality. For details, see any linked Cookie Policy.
9. Third-Party Links and Services
The Site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before interacting.
10. Contact Us
For questions, rights requests, or concerns:
Email: hello@dkilo.com
Address: [3 Sayed El-Bakry, Mohammed Mazhar, Zamalek, Cairo Governorate 11361], Egypt; [3450 Prince Sultan Bin Abdulaziz Rd, As Sulimaniyah, 3540, Riyadh 12223, Saudi Arabia], Saudi Arabia.
We aim to respond promptly and appreciate your feedback to improve our practices.
Thank you for trusting dKilo with your information.